Privacy Policy
Your privacy is our priority. This policy describes how GistechKE collects, uses, and protects your personal information.
Information Collection
We collect information that you provide directly to us, including: • Personal information (name, email address, phone number) • Business information (company name, job title) • Technical data (IP address, browser type, device information) • Usage data (interaction with our services, access times) • Location data (when using our GIS services)
We only collect information that's necessary to provide our services.
Information Usage
We use the collected information to: • Provide and maintain our services • Process your transactions • Send you technical notices and support messages • Communicate with you about products, services, and events • Improve and develop our services • Protect against fraud and unauthorized access
Information Sharing
We may share your information with: • Service providers and business partners • Law enforcement when required by law • Professional advisors (legal, accounting) We do not sell your personal information to third parties.
Your data is only shared when necessary to provide our services or comply with legal obligations.
Data Storage
Your data is stored securely on our servers with the following measures: • Industry-standard encryption • Regular security audits • Access controls and authentication • Regular backups • Compliance with data protection regulations
Communications
We may contact you via: • Email • Phone • SMS • Push notifications (if enabled) You can opt out of marketing communications at any time.
Cookies and Tracking
We use cookies and similar tracking technologies to: • Remember your preferences • Analyze website traffic • Improve our services • Provide targeted advertising You can control cookie settings through your browser.
Data Protection
We implement appropriate security measures to protect your data: • Encryption in transit and at rest • Regular security assessments • Employee training on data protection • Incident response procedures • Third-party security audits
Third-Party Services
We may use third-party services for: • Payment processing • Analytics • Email communications • Cloud storage These services have their own privacy policies.
Your Rights
You have the right to: • Access your personal data • Correct inaccurate data • Request data deletion • Object to data processing • Data portability • Withdraw consent
Contact our privacy team to exercise any of these rights.
Updates to Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new policy on our website • Sending you an email notification • Showing a notice in our applications
Privacy Questions?
Our privacy team is here to help you understand how we protect your data and exercise your rights.
Privacy Team
Email our privacy experts
Data Protection Officer
Speak with our DPO
Legal Department
Legal compliance queries
Exercise Your Privacy Rights
Request access to your data, make corrections, or delete your information. We're committed to transparency and your control over your personal data.