Privacy Policy

Your privacy is our priority. This policy describes how GistechKE collects, uses, and protects your personal information.

Last updated: March 20, 2024
99.9%
Data Protection Level
AES-256
Encryption Standard
50K+
Users Trust Us
A+
Compliance Score

Information Collection

We collect information that you provide directly to us, including: • Personal information (name, email address, phone number) • Business information (company name, job title) • Technical data (IP address, browser type, device information) • Usage data (interaction with our services, access times) • Location data (when using our GIS services)

We only collect information that's necessary to provide our services.

Personal infoBusiness dataTechnical dataUsage patterns

Information Usage

We use the collected information to: • Provide and maintain our services • Process your transactions • Send you technical notices and support messages • Communicate with you about products, services, and events • Improve and develop our services • Protect against fraud and unauthorized access

Service deliveryTransaction processingCommunicationsSecurity protection

Information Sharing

We may share your information with: • Service providers and business partners • Law enforcement when required by law • Professional advisors (legal, accounting) We do not sell your personal information to third parties.

Your data is only shared when necessary to provide our services or comply with legal obligations.

Service providersLegal complianceProfessional advisorsNo selling data

Data Storage

Your data is stored securely on our servers with the following measures: • Industry-standard encryption • Regular security audits • Access controls and authentication • Regular backups • Compliance with data protection regulations

EncryptionSecurity auditsAccess controlsRegular backups

Communications

We may contact you via: • Email • Phone • SMS • Push notifications (if enabled) You can opt out of marketing communications at any time.

EmailPhoneSMSPush notificationsOpt-out anytime

Cookies and Tracking

We use cookies and similar tracking technologies to: • Remember your preferences • Analyze website traffic • Improve our services • Provide targeted advertising You can control cookie settings through your browser.

PreferencesAnalyticsService improvementBrowser control

Data Protection

We implement appropriate security measures to protect your data: • Encryption in transit and at rest • Regular security assessments • Employee training on data protection • Incident response procedures • Third-party security audits

End-to-end encryptionSecurity assessmentsStaff trainingIncident response

Third-Party Services

We may use third-party services for: • Payment processing • Analytics • Email communications • Cloud storage These services have their own privacy policies.

Payment processingAnalyticsEmail servicesCloud storage

Your Rights

You have the right to: • Access your personal data • Correct inaccurate data • Request data deletion • Object to data processing • Data portability • Withdraw consent

Contact our privacy team to exercise any of these rights.

Data accessData correctionData deletionWithdraw consent

Updates to Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by: • Posting the new policy on our website • Sending you an email notification • Showing a notice in our applications

Website updatesEmail notificationsApp notices

Privacy Questions?

Our privacy team is here to help you understand how we protect your data and exercise your rights.

Privacy Team

Email our privacy experts

privacy@gistechke.com
Within 24 hours

Data Protection Officer

Speak with our DPO

dpo@gistechke.com
Within 48 hours

Legal Department

Legal compliance queries

+254 XXX XXX XXX
Mon-Fri 9AM-5PM

Exercise Your Privacy Rights

Request access to your data, make corrections, or delete your information. We're committed to transparency and your control over your personal data.